Shared Business Services
When structuring shared business services, it is very important to define and describe in detail the specific processes and roles that are to be transferred to the centralized services. It is also essential to identify how the processes and responsibilities to be transferred may change and how the new approach will affect other roles in the organization.
A change of business model is often a complex change project. When launching centralized services or transferring operations to a new location, it is critical to find the right people with a pre-defined timeframe. This requires a slightly different approach to resourcing and recruitment than when services are already in place.
At HR Plus, we have been a partner in the design of shared business services and the development of existing service centers. We support you in designing the operations, organizational model and resourcing of shared business services, as well as in recruiting and training the right people. We have years of experience in project and change management in the process of transferring work to shared business services both within and outside the European Union.
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